17:52 Sep 11 2022
Times Read: 983
When they keep sending emails asking for a Review of their Service.
So this is what I sent and posted to Customer Review websites.
THEIR WEBSITE STATED HERE’S HOW IT GOES DOWN
- Give us some details
- Receive an awesome quote
- Meet our car whizzes
- Get paid instantly
- Ta-da! Where there was once an old car, there will now be a fat stack of cash in your hands
- No Hidden Fees!
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HERE'S HOW IT WENT DOWN
- Tue: Gave details. Given an ok Quote, but wouldn't call it awesome! Gave my asking price. Given another Quote less than my asking price, but one I was satisfied with, however, I was shopping around and informed them I'd call back in 15 minutes if they were chosen. I called back and someone started taking my information once again and then stopped saying there was a problem and I was informed I would be contacted that day. However, I was not. Nor was any message left.
- Wed: I received an early morning before 8 a.m. call. An apology was given for the delay in calling me back on Tue. The quote given Tue. was re-confirmed. I was then informed that I will be given a check and not cash, but that I could simply go directly to Bank of America and cash the check.
- Thur: The "Car Whizzes" was Antelope Valley Towing Company: R & J Towing. It's a family-owned-and-operated towing company that has been serving the Lancaster, area for more than 15 years. They contacted me and scheduled the removal of my vehicle within the hour since they were already on their way before setting a scheduled time. They arrived within the hour as estimated. Where there was once an old truck, there was now a fat COPART Business Check in my hands instead of a fat stack of cash. Filling out and signing the title and towing away my vehicle all went smoothly.
Although there were no Hidden Fees by SellMax-Cash for Cars, I drove directly to Bank of America and attempted to cash the check, I was told there will be an $8 fee for not having an account with them, but then was told the check couldn't be honored there as of yet since the company had yet to place the check in the system or something like that and that I had to simply deposit the check at my own personal financial institution. When I presented the check to my personal financial institution, they accepted the COPART Business Check and then placed a one (1) business day hold on the release of 80% of the funds.
So in all, it was a good experience, but I feel they need to update their website stating check and not cash is given.
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